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Trouble Shooting

Why the starting point of a cutting graphic can’t meet with its end point

some trouble of laser cutter

The problem is generally caused by two reason:

1. Belts of X axis and Y axis is loose:

① please check if X axis is loose

some trouble of laser cutter
some trouble of laser cutter

② please check if belt of Y axis is loose like below:

some trouble of laser cutter
some trouble of laser cutter

2. Caused by guiding rail of X axis not perpendicular with guide rails of Y axis

Please cut a foursquare, check if the two diagonal lines are equal.

Cut a foursquare of 150mm X 150mm, and then measure to see if the two diagonal lines are equal. Error value must be less than 0.5mm like below:

some trouble of laser cutter

If diagonal line 1 is not equal to diagonal line 2 and the error value is more than 0.5mm, please mechanically adjust the X and Y axis guide rails to make them perpendicular, like below:

some trouble of laser cutter

3. If the belts are not loose and the diagonal lines are equal or in the error control range, but the problem is still exist, please check the software like below:

some trouble of laser cutter

Then redownload the file to laser machine and test again.

If the problem cannot be solved, please contact our tech team by email: tech@thunderlaser.com

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